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Task guides

Step-by-step walkthroughs for essential tasks in Sri Lanka

15 task guides

How to Use Sri Lankan Public Transport

6 steps

Choose a bus or train for your journey

Check the route and departure information

+4 more

View guide

How to Book a Train Ticket in Sri Lanka

6 steps

Plan the Sri Lankan rail route

Choose a date and available train

+4 more

View guide

Renew Driving License

6 steps

Check the renewal requirements

Obtain the NTMI medical fitness certificate

+4 more

View guide

Plan a Trip to Ella

3 steps

Book bus ticket

Book a hotel

+1 more

View guide

Book a Doctor

2 steps

Channel a doctor

Emergency Ambulance

View guide

Obtain a TIN Number

5 steps

Check if you already have a TIN

Gather your documents

+3 more

View guide

Police & Legal Services

7 steps

Police Complaints

Lost Document Reporting

+5 more

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Obtain a Birth Certificate

5 steps

Check if online certified copies are available

Gather birth details and identification

+3 more

View guide

National Identity Card (NIC)

5 steps

Determine your application type

Gather required documents

+3 more

View guide

Register a Company

5 steps

Reserve a company name

Prepare required details and documents

+3 more

View guide

Obtain a Marriage Certificate

4 steps

Request a certified copy of the existing record

Follow the availability result

+2 more

View guide

Obtain a Death Certificate

4 steps

Request a certified copy of the existing record

Follow the availability result

+2 more

View guide

Airport Pickup Guide

3 steps

Choose your onward transport

Find the airport taxi counters

+1 more

View guide

SIM / eSIM Guide

5 steps

Choose a physical SIM or eSIM

Find a provider at the airport

+3 more

View guide

Currency & Payments Guide

4 steps

Plan to use Sri Lankan rupees

Exchange currency through an authorized provider

+2 more

View guide

What a guide gives you

Each guide breaks a task into steps you can follow in order.

What to bring

The documents and details you need before you start, listed up front so you do not arrive without them.

Ordered steps

Each stage in sequence, with the link to the service you need at that point in the process.

A verified date

Guides show when they were last checked, so you know how current the instructions are.

Practical help, one step at a time

Start with the task ahead

Explore these topics to find relevant services and guides. Available results depend on what has been added to the directory.

A little preparation goes a long way

Start with the full picture, bring what you need and leave fewer things to chance.

Read the whole guide

Look through all the steps before making a visit or starting an application.

Bring the right documents

Check which originals, copies and reference numbers the provider asks for.

Know before you go

Use the provider’s official information to check fees, hours and appointments.

Practical help, one step at a time

Turn a guide into a simple plan

Follow the sequence at your own pace and keep track of where you are.

  1. 01

    Understand the outcome

    Read the introduction so you know what the guide helps you complete.

  2. 02

    Work through the steps

    Open service links when you need them and keep the instructions available.

  3. 03

    Keep your confirmation

    Save any receipt or reference supplied by the provider for a later follow-up.

Practical help, one step at a time

Do you need instructions or a provider?

Both are useful, but they answer different questions.

Guides are written by people who did the task

Most guides start as a submission from someone who recently went through the process. Our team reviews every one before publishing, and updates them as requirements change.

Write a guide
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  • Every submission is reviewed before it appears.
  • Approved contributions earn points.
  • You can propose corrections to guides that are out of date.
24hours.lk · Made for everyday Sri Lanka

Practical help, one step at a time

Help the next person get it right

Processes can change. Practical experience and checkable sources help keep shared information useful.

About the guides