Terms of Service

By using 24hours.lk, 24RideLink or 24Fix (together, "the Platform"), operated by HABB Global Pvt Ltd, you agree to these terms. If you do not agree, please do not use the Platform.

24hours.lk is a digital hub that guides people through everyday tasks in Sri Lanka with information, step-by-step guides and links to external services. We also offer two apps that use the same account: 24RideLink, where drivers publish trips and passengers request seats, and 24Fix, where local workers list their services and customers request jobs. We introduce people to each other. We are not a transport operator, employer or contractor, and we are not a party to any ride or job. We are not a booking engine for third-party services and are not affiliated with the government bodies or businesses we list, unless we say so.

You need a 24hours.lk account to request seats or jobs, or to publish trips or services. Give accurate details, verify your phone number, keep your sign-in secure and do not share your account; you are responsible for activity on it. The same account signs in to 24RideLink and 24Fix. Driver and worker dashboards on the website open from your account and end after 6 hours; open them again when you need them.

To publish trips you must join as a driver with a verified phone number, and we review your application and documents before approval. You must hold the licence, insurance and roadworthy vehicle the law requires, publish only trips you really intend to make, and describe seats and the price per seat honestly. Passengers pay the driver directly; there are no payments in the app. We may refuse, suspend or remove a driver at any time.

A seat request is not a confirmed booking until the driver accepts it, and a driver may decline. A job request is not a hire until you accept the worker's quote. Give a real contact number, describe the job accurately, be on time, cancel if your plans change, and pay the agreed price directly to the driver or worker.

To offer services you must join as a worker with a verified phone number. Your profile is reviewed before it appears; new services and photos you add are also reviewed before they go live, while changes to your prices, working hours and languages take effect straight away. Quote honestly and do the work you agree to. You are an independent provider, not our employee, and you are responsible for your own work, tools, taxes and any licences the work needs. Customers pay you directly.

Photos, descriptions and reviews you post must be your own, truthful and lawful. You allow us to display them on the Platform. We may remove content, hide profiles or suspend accounts that are misleading, abusive, unsafe or break these terms.

Do not create fake accounts or reviews, harass or discriminate against others, break the law, scrape the Platform, or try to break or overload it.

Task guides, opening hours and service details may change without notice and we do not guarantee that they are accurate or complete. Our guides link to third-party sites we do not control, and we are not responsible for their content, terms or privacy practices.

The Platform's design, text, graphics and structure belong to HABB Global Pvt Ltd. You may not copy, distribute or create derivative works without our written permission. Trademarks and logos of other services belong to their owners.

You can stop using the Platform and delete your account at any time from Edit profile. We may suspend or end access if you break these terms or to protect other users. How we handle your data afterwards is explained in the Privacy Policy.

To the fullest extent the law allows, HABB Global Pvt Ltd is not liable for any direct, indirect, incidental or consequential loss from using or being unable to use the Platform, including rides and jobs arranged through it, the conduct, safety or quality of work of drivers, workers or other users, no-shows, disputes between users, lost time, missed appointments or financial loss through third-party services. Nothing here limits liability that cannot be excluded by law.

We may update these terms. Material changes will be shown by the date at the top of this page and, where needed, in the app or by email. Continuing to use the Platform means you accept the updated terms.

For any questions about these Terms of Service, contact us at [email protected].