SIM / eSIM Guide
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Choose a physical SIM or eSIM
Decide which SIM type you prefer. If choosing Dialog eSIM, check your device’s compatibility first; Dialog notes that a device locked to another network may not be able to download its eSIM profile.
Dialog eSIM Compatibility - 2
Find a provider at the airport
Bandaranaike International Airport lists Airtel, Dialog, Hutch, and SLT-Mobitel outlets in the Arrival Public Concourse. Check the airport’s current information for provider details.
BIA Mobile Communication Outlets - 3
Check the tourist SIM process
For example, SLT-Mobitel says its Tourist SIM is available at its Bandaranaike Airport Arrival Lobby counter and that a foreign passport is needed. Requirements can differ by provider, so follow the chosen provider’s instructions.
SLT-Mobitel Tourist SIM Details - 4
Request a Mobitel tourist eSIM
SLT-Mobitel says a tourist eSIM can be requested at the airport Arrival Lobby or a Mobitel outlet. It also provides an online eSIM portal; follow the provider’s instructions to request and set it up.
SLT-Mobitel eSIM Portal - 5
Request a Dialog eSIM
Dialog offers a new eSIM through its online service. Check device compatibility and follow Dialog’s on-screen instructions to request and set up the eSIM.
Dialog eSIM
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